chronological resume channel overload citation⏎
claim letter clear complaint letter⏎
branching question brainstorming complaint letter⏎
close clustering business-ese⏎
closed question common ground body⏎
claim letter closed (defensive) body position channel overload⏎
complimentary close buying time with limited agreement business slang⏎
branching question checking for feelings channel⏎
chronological resume adjustment buffer⏎
brainstorming complimentary close channel⏎